The Forty-Five Minute Rule: Building a UK Comment Desk That Earns Its Place in the News Cycle
Reactive comment is still treated in most UK communications teams as a favour performed under pressure rather than a function that can be designed. This article sets out a standing comment desk: mapped trigger topics, a pre-approved position bank, named spokespeople and a 45-minute turnaround protocol built around newsroom deadlines. It also proposes a measurement model that rewards the usefulness of commentary rather than the volume of quotes.